Rental Policies

UK

Currency

GBP

Taxes

State Tax (STAX) 20%

Surcharges

Airport Fee (AAF) 17.5%

Theft Protection

Included in Collision Damage Waiver

Third Party Liability 

Included in the rate

Mileage 

Unlimited

Collision Damage Waiver
- Fully/ Fully+ Rates

Rates include unlimited mileage, damage waiver, and third party liability for one driver with the following excess –                                                                            
£1000.00for groups MBMN/MBMR (A group), ECMN/EBMR (B group), CCMR (C group), CDMR (D group), and IDMR (E group) SDMR (F group), ECAN/EBAR (B auto), CCAR (C auto), CDAR (D auto), IDAR (E Auto) and SDAR (F auto).                    
£1150.00 for groups IVMR (MMPV), IVAR (MMPVA) FVMR (MPV), FVAR (MPV auto), IKMN (small cargo van), SKMN (medium cargo van), and FKMN (large cargo van)                
£1,400.00for groups PDMR (Small Prem Man),  PDAR (Small Prem Auto),  LDMR (Medium Prem Man) LDAR (Medium Prem Auto), IFAR (Small 4x4 Man)  IFAR (Small 4x4 Auto) and FFMR (Large 4x4 Man), FFAR (Large 4x4 Auto)
The insurance excess can be voluntarily reduced by £900 at the Enterprise Rent-A-Car branch on arrival; rates vary and will be clarified at that time. Any charges agreed do not form a part of any agreed relationship with the customer and are non refundable by Enterprise Rent-A-Car.   

Collision Damage Waiver
- Gold Rates

Rates include unlimited mileage, damage waiver, and third party liability for two driver with the following excess –                                                                            
£100.00 for groups MBMN/MBMR (A group), ECMN/EBMR (B group), CCMR (C group), CDMR (D group), and IDMR (E group) SDMR (F group), ECAN/EBAR (B auto), CCAR (C auto), CDAR (D auto), IDAR (E Auto) and SDAR (F auto).                    
£250.00 for groups IVMR (MMPV), IVAR (MMPVA) FVMR (MPV), FVAR (MPV auto), IKMN (small cargo van), SKMN (medium cargo van), and FKMN (large cargo van)                
£500.00for groups PDMR (Small Prem Man),  PDAR (Small Prem Auto),  LDMR (Medium Prem Man) LDAR (Medium Prem Auto), IFAR (Small 4x4 Man)  IFAR (Small 4x4 Auto) and FFMR (Large 4x4 Man), FFAR (Large 4x4 Auto)

Additional Driver

· All additional drivers must meet all rental requirements.
· Additional drivers must appear at the rental counter with the primary renter.
· Additional drivers must sign the rental agreement.
· An additional daily fee may apply for any Additional Drivers.

The additional driver can only be added to the contract at the pick up location.

Rate/Day - Fully rates

1st additional driver is free - all other additonal drivers are charged at £5 per day

Age Requirements   

All drivers must be 25 years of age or older.  Drivers aged 25 - 29 can rent all vehicles except full size MPVs (MPV and MPVA), small premiums (PDMR/PDAR), large premiums (LDMR/LDAR) and 4x4s (IFMR/IFAR and FFMR/FFAR).  Age 30+ can rent all vehicles.

Rate/Day

N/A

Child Safety Seat

Child seats are available at our airport locations for a cost of £9.00 per day up to a maximum of £99.99 per month and must be pre ordered at the point of reservation.  Child seats can go one way at a cost of £35.00 per rental.  Customers will be required to fit the child seat themselves.  Child seats have a replacement fee of £130.00. (all charges above are subject to all applicable taxes)

GPS Navigation Device

GPS units are available from airport locations at a cost of £9.45 per day up to a maximum of £65.00 per month.All units have a replacement fee of £170.00.  (all charges above are subject to all applicable taxes)

Cross Border Policy

No vehicles rented from Enterprise Rent-A-Car can be taken out of the UK Mainland except for travel to Northern Ireland or the Republic of Ireland, although the vehicle must be returned to the territory where it was rented.  There is a charge of £125 per rental to take the vehicle to Mainland Ireland —please contact the local branch prior to collection of the vehicle to arrange this.  48 hours notice is required to take a vehicle cross border. The cost to go from Northern Ireland to Southern Ireland will be £75

Rate/Day

N/A

Oneway rentals

All Rentals where the vehicle is not returned to the same location as it is collected will be subjected to a one way fee of £50. One way rentals are only allowed within mainland UK only.

Renter Requirement

Must meet the location's minimum age requirements.               
All drivers must hold a full, valid national license.                     
UK License:Must have held a full UK driving licence for a minimum of one year. Both photo driving licence and secondary paper counterpart licence must be shown (where applicable). Renters with only a paper license must also show photo ID in the form of a Valid Passport, Armed Forces ID Card or a Police Warrant Card. No other form of Photo ID is acceptable. All renters with a UK home address will need to pass an Equifax eIDVerifier as verification of residence at their given address. Any customer failing the check will not be allowed to rent.
If there is an unsatisfactory search result you will need to provide paper-based proof of identity such as a valid bank/ building society/credit card statement, utility bill (not a council tax bill), land line telephone bill (not a mobile phone bill) or a TV license that is less than 3 months old when you pick up the vehicle from the Rental Station.
UK Nationals residing overseas are advised to use a driving license of the country in which they reside or they will be subject to the above.
Overseas Licence:International driving permit is required with all non European licences if the driving licence is written in a language or characters different to those of the renting country.  Even when an International Driving License is required, a domestic licence must be provided.  UK residents that hold a non-EU license may drive in the UK for up to 12 months from the time they become a resident.  After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.  A renter holding a non-UK licence must produce a full valid passport at the time or rental and the reservation name must match the name on the driving licence.                                                                                          
Please note, we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external credit organisation
 

Payment Policy

All major Credit and Debit cards (excluding Solo, Visa Electron, Diners Club and all unembossed maestro/debit/creditcards) are accepted.  On collection of the vehicle, a £200.00 security deposit will be charged to your card.  On acceptable return of the vehicle, the security deposit will be credited.  Payment is not accepted by either Cash or Cheque. All Credit and Debit cards used for payment/deposit must be in the name of the renter. Premium and 4x4s can not be rented using a debit card.

Refueling Policy

Vehicles will be provided with a minimum ¼ tank. The customer has the option of either Fuel Pre-Purchase or to pay for used Fuel on return of the rental vehicle. 

Winter Tyres

N/A

Freesell

N/A

Delivery & Collection

Delivery and Collection is not available.

After Hours

N/A

Roadside Assistance 

Emergency contact details for 24/7 roadside assistance can be found on the rental contract.  Customers should call this number if required. Dependant on the circumstances, we reserve the right to not replace the vehicle and pass on specific repair/callout charges to the customer. 

Roadside Assistance Protection (RAP) 

Roadside Assistance Protection (RAP) is an agreement between the renter and Enterprise by which Enterprise agrees to contractually waive its right to collect for lock out and lost key service, breakdown call out service, tyre damages, and any glass damages. Coverage is subject to the actions that void RAP, as defined in the rental agreement.

Rate/Day

RAP is charged at £5.75 per day