Heathrow
car hire

budget united kingdom - heathrow airport car hire companies

budget united kingdom depot information

Budget United Kingdom Rental Terms for travel between 01-Nov-2015 and 31-Dec-2019

PAYMENT
All deposits taken at time of booking are non-refundable.
These Terms and Conditions apply to the general rate rules for Budget retail rates.
Policy items (e.g. ‘age’ policy) are subject to change and may vary slightly depending on location. Budget cannot be held responsible for discrepancies against the generic information provided here. Kindly refer to the Policy pages in the GDS at time of booking for location-specific policies

CURRENCY: GBP
VAT / TAX RATE 20.00%
All values stated are INCLUSIVE of TAX (VAT) and subject to change
                     
RETAIL RATE - GENERAL TERMS & CONDITIONS
WAIVER and PROTECTION OPTIONS
The only variable elements for inclusive vs. exclusive retail rates are CDW and TP.
All mandatory charges e.g.: airport surcharge, VAT and RFR (VLF) are included in all rates (inclusive and exclusive)
Collision Damage Waiver (CDW)

 
If an INCLUSIVE rate, CDW is included in the rate
If an EXCLUSIVE rate, CDW is excluded from the rate; please refer to the table below for charge details
               
  Car group Cost per day Excess
(if CDW is included in rate or purchased)
Change requested      
  A 7.80 1000.00 N/A      
  B 7.80 1000.00 N/A      
  C 7.80 1000.00 N/A      
  D 7.80 1000.00 N/A      
  E 7.80 1000.00 N/A   (All costs are quoted in GBP and include tax)  
  F 7.80 1000.00 N/A      
  G 7.80 1000.00 N/A      
  H 7.80 1000.00 N/A      
  I 7.80 1000.00 N/A      
  J 7.80 1000.00 N/A      
  K 7.80 1500.00 N/A      
  L 7.80 1000.00 N/A      
  M 7.80 1000.00 N/A      
  N 7.80 1500.00 N/A      
  O 7.80 1000.00 N/A      
  P 7.80 1000.00 N/A      
               
Excess charge in case of damage If an inclusive rate or CDW is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and CDW is not purchased), the excess charge payable will be the full value of the vehicle
Theft Protection (TP)
 
If an INCLUSIVE rate, TP is included in the rate
If an EXCLUSIVE rate, TP is excluded from the rate; please refer to the table below for charge details
  Car group Cost per day Excess
(if TP is included in rate or purchased)
Change requested      
  A 6.26 1000.00 N/A      
  B 6.26 1000.00 N/A      
  C 7.12 1000.00 N/A      
  D 7.98 1000.00 N/A      
  E 7.12 1000.00 N/A   (All costs are quoted in GBP and include tax)  
  F 7.98 1000.00 N/A      
  G 7.12 1000.00 N/A      
  H 7.98 1000.00 N/A      
  I 7.12 1000.00 N/A      
  J 7.98 1000.00 N/A      
  K 7.98 1500.00 N/A      
  L 7.98 1000.00 N/A      
  M 7.12 1000.00 N/A      
  N 7.98 1500.00 N/A      
  O 7.98 1000.00 N/A      
  P 7.12 1000.00 N/A      
               
Excess charge in case of theft If an inclusive rate or TP is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and TP is not purchased), the excess charge payable will be the full value of the vehicle
Excess charge in case of theft If an inclusive rate or STP is purchased the excess charge detailed in the above table will apply
If an EXCLUSIVE rate (and STP is not purchased), the excess charge payable will be the full value of the vehicle
  Included in rate Excluded from rate Cost per day Cost per rental Percentage of rental
Personal Insurance (PAI) A maximum of GBP 42,000 per insured person in the event of death, loss of limbs or eyes or permanent total disablement.
Medical expenses incurred due to an accident - a maximum of GBP 2,100.00 per person.
Unlimited assistance and rescue costs
Baggage up to GBP 2,100.00 per vehicle (Conditions and item limits apply)
  Yes
GBP 3.50 (capped at 10 days)
   
Windscreen Reduces excess to zero on front windscreen damage   Yes
GBP 4.00 (capped at 10 days)
   
Third Party Liability unlimited?   Yes Covers you in case you cause damage, including passengers and their property, when using the Budget vehicle.
Deposit Requirements   For customers with contracted rates e.g.; a corporate account or quoting a Budget Customer Discount (BCD) number please refer to the contracted terms & conditions for the relevant account/ BCD number as they may vary from those detailed here.
A deposit is required to cover any costs in case of damage or theft.

Please refer to Waiver & Protection Options for further information on driver liability.

Cash:
Payment by cash is not accepted.

Debit cards:
The following debit cards are accepted
Visa Debit

Credit cards:
A major credit card in the name of the primary driver must be produced at time of rental.
The following major credit cards are accepted:
MasterCard
VISA
Diners Club
American Express

Visa Electron card is not accepted.
2 credit cards are required for car groups K & N
AGE and DRIVING LICENCE REQUIREMENTS
Minimum Renting Age You must be at least 23 years old + 1 years driving experience to rent at this location. If you are aged between 23 and 25 years old you must pay a young driver surcharge of GBP 32.50 incl VAT (GBP 37.70 Premium location fee) per day (capped at 10 days) and can only rent car groups A B C E, M and I.
Maximum Renting Age No maximum renting age restrictions apply.
In some locations, drivers over the age of 70 will require insurance clearance prior to rent. Please contact the renting branch* (list of locations below)
Driving Licence Restrictions All drivers of the vehicle must be in possession of a full, valid driving licence which they must have held for a minimum of 12 months. UK drivers with a photo card driving licence should present the photo card. Failure to bring a valid photo card driving licence may result in the rental being refused. Old paper style licences are accepted.

We may require customers to consent to their licence records being accessed as needed*. Expired photo card licences will not be accepted and rental will be refused. All UK customers will need to hold a full and valid licence free from any endorsements excluded in our terms & conditions. If your licence is in non-roman alphabet (e.g. Japanese), you will need the original licence AND an international driving permit.

In the UK, if any driver has any unspent driving convictions for:
- careless, reckless or dangerous driving,
- driving or attempting to drive whilst under the influence of drink or drugs,
- using a vehicle uninsured against third party risks,
- theft or unauthorised taking of a vehicle – or,
- been disqualified (or anything similar) in the last 10 years – or

Or if you have 2 or more unspent convictions for offences not listed above, your rental will be refused.

* The following Budget stores will require customers to bring their DVLA 'Share my Licence' code at the time of rental; Barrow In Furness, Blackpool Airport, Bolton, Carlisle, Chester, Lancaster, Reading, Stoke-on-Trent, Warrington, Warrington Bank Quay Train Station, Workington. For more information regarding the paper licence changes at these locations please contact the store directly.

For rentals in Ireland, customers must have been eligible to hold a valid driver's licence for 8 years of which 2 must be at a full driver's licence qualification; there may be restrictions in Ireland for renting over the age of 75. If renting in Ireland, please contact the rental location directly for more details. For rentals in other countries, the licence is typically required for at least one year (please check the terms and conditions of the renting country prior to booking).

Residents of EC countries can use own licence from country of origin.
Non-EC residents can use own licence for max 12 months after entry to UK. Please be aware that the issuing date on US licences will change when a customer changes address so it is important to bring proof that they have held a licence for over 12 months.
Drivers will need to be in possession of a valid credit card in their own name, to cover the damage excess deposit. UK residents should also provide 2 forms of proof of address e.g. utility bills / bank statements (or similar).
None UK residents should provide their passport.
MANDATORY CHARGES
  Included in rate Excluded from rate Cost per day Cost per rental Percentage of rental
Airport Service Charge   Yes        
RRF / VRF (Road Fund Fee or Vehicle Licence Fee)   Yes      
Eco Taxes Not applicable
Fuel Charges (per litre) Customers are required to return the vehicle with full tank or the following surcharge will apply, pump price + % uplift per litre service charge.
EZ Fuel Fee - Where you have driven 75 miles or less, there will be a flat fuel fee of £14.40 including VAT (regardless of whether the fuel gauge shows the fuel tank as full) unless you can prove the vehicle has been refuelled by providing a refuelling receipt from a petrol station.
Mileage / kilometre restrictions Mileage and kilometre restrictions are unlimited
ANCILLARY CHARGES
  Included in rate Excluded from rate Cost per day* Cost per rental Percentage of rental
Additional Driver     Yes GBP 11.00 Up to a maximum charge of GBP 110.00 per rental
Additional Driver - Spouse     Yes GBP 11.00 Up to a maximum charge of GBP 110.00 per rental
Baby Seat less than 12 month Group 0: Birth - 13kg     Yes GBP 10.00 Up to a maximum charge of GBP 70.00 per rental
Child Seat 1-12 years old Group 1: Weight 9-18kg Group 2: Weight & 15 - 36kg   Yes GBP 10.00 Up to a maximum charge of GBP 70.00 per rental
Roadside Safety Net (RSN)         Yes GBP 3.00 Up to a maximum charge of GBP 30.00 per rental
Snow Chains Not available       Yes      
Winter Tyres Not available        
Mobile WIFI A charge of £100.00 + VAT will apply if you rent a WIFI unit and do not return it when you check-in your rental vehicle. This charge will be in addition to the charge for the use of the WIFI unit. (***This is also charged if returned damaged)   Yes GBP 8.62 No fixed maximum charge  
GPS A charge of £100.00 + VAT will apply if you rent a GPS unit and do not return it when you check-in your rental vehicle. This charge will be in addition to the charge for the use of the GPS unit. (***This is also charged if returned damaged)     GBP 11.99 GBP 119.90  
Luggage Racks Not available       Yes      
Ski Racks Not available              
Hand Controls for Disabled Drivers Available on request              
Delivery & Collection Not available       Yes      
        * Cost per day above excludes Premium Location Fee which may be added subject to location of rental
Collecting and Returning Your Vehicle The driver must present proof of identity when collecting the vehicle. Please see the Driving Licence/ID Requirements section for more information.

During Office Hours
If you are delayed due to a delayed flight an additional charge may apply. This only applies if you enter your flight number when booking.
If you are late we will guarantee your rental for 24 hours. After this time your reserved car may be released and rented to another customer.


Out of Office Hours – Collection
Not available in the UK

If you do not collect the vehicle a “No Show” charge of GBP 48.00 will apply.


Out of Office Hours – Return
If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff.
You may return the vehicle out of hours if you request this at the time of booking. There is no charge for this service.
ONE WAY RENTALS
Domestic: £48.00 per rental - only allowed within UK Mainland              
International: Not permitted              
CROSS BORDER CHARGES
Domestic:  
Continental Cover is available to purchase at some locations at time of rental for any travel within the continent. Please contact the branch 2 days prior to travel for details and to arrange. Charges: 1-7 days £90, 8-14 days £126, £15-21 days £156, 22-28 days £216. Chrages include VAT and exclude any additional premium location fees that may be applicable.
OTHER IMPORTANT INFORMATION
Rates are subject to review or change within the notice period agreed contractually. Freesale: No vehicles are sold on a complete freesale basis. At peak times, and for automatic, estate or speciality vehicles rental length restrictions may apply. These restrictions will be communicated when implemented. Please supply a contact email address for notification of restrictions.

Cars will have a full tank of fuel at start of rental and should be returned with a full tank, otherwise refuelling charges will apply.

LONDON CONGESTION CHARGING
The charging hours within the Congestion Zone are from 7.00AM - 6.00PM. The fee is applicable from Monday to Friday. No charge will be made at weekends or on public holidays. Drivers should look out for the Congestion Charge signs en route.

For further information about the congestion charge fee, how to pay and any penalties, please refer to www.tfl.gov.uk.

SMOKING LEGISLATION
Legislation in the UK bans smoking in public places, workplaces and vehicles. Please be aware that all Budget’s fleet and premises in the UK are no-smoking environments. You may be charged for additional cleaning costs if evidence of smoking is found in one of our vehicles.

BREAKDOWN
BREAKDOWN SERVICE IS AVAILABLE FREE OF CHARGE FOR MECHANICAL AND TECHNICAL BREAKDOWN. CHARGES MAY APPLY FOR PARTS AND LABOUR UNLESS RSN IS TAKEN.
TELEPHONE: 0800 200 888 (24 HOURS)

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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