Heathrow

Avis United Kingdom Rental Terms for travel between 01-Jan-2010 and 31-Dec-2012

The quoted price Include
* Selected vehicle or similar
* Unlimited Kilometers unless otherwise stated
* Legal liability, Third party and Public Liability Insurance
* Vehicle Licensing fee
* VAT
* Premium Location Fee

The quoted price exclude
* Collision Damage Waiver
* Theft Protection
* Excess Reduction. Please see our Excess Reduction Guide for further details.
* Personal Accident Insurance
* Rates for additional drivers £35 + VAT per rental
* Any extra equipment such as GPS and baby seats*
* Age surcharge
* Petrol
* One way drop off fees
* Any Deposits needed when picking up the vehicle
* Any extra charges for "out of hours" pick up and drop offs if applicable

* All extra add-ons will attract additional percentage taxes and surcharges.

General rental conditions
Renters and additional drivers must have held a full driving licence for a minimum of 12 months. Avis normally accept up to 6 points on minor traffic offences such as speeding. If you have more than 6 penalty points please check with our call centre/rental location for more information. If you hold a valid Community licence and you are visiting Great Britain, you can drive any vehicle for as long as your licence remains valid. The appropriate full entitlement for the vehicle you wish to drive must be shown on your licence. Please visit the DVLA for more information. New 2 part UK Licences - Customers must present both parts of the new two part UK Drivers Licence at time of rental. If just the photo ID part of the driving licence is shown then Avis will charge £5.00 to contact the DVLA to ensure that customer is entitled to drive. This service is subject to DVLA opening hours. An international driving licence is also required if the renter or additional drivers’ licence is non-roman alphabet.

Age Restrictions
For rentals within the UK, drivers paying by cash or credit card, must be aged 23 or over and those under 25 will be subject to a Young Driver Surcharge of £11 per day (plus VAT) for the first 10 days of the rental. For corporate account rentals, please refer to your contract for minimum age requirements.

Credit Cards
Credit card details will be taken at time of rental. A credit card from a major credit card company will be required for security when renting a car and will need to be in the name of the principal driver. We are unable to accept Electron or Debit Cards.

Additional drivers
The rental vehicle is normally only insured for the person who makes the rental. If others plan to drive the car, they must be present at time of rental to be added to the Rental Agreement , subject to presenting a full driver's licence that has been held for at least one year. There is a fee to cover insurance for each additional driver over the duration of the rental. There will be a non-off charge to cover each additional driver for the duration of the rental.

Airport and city surcharges
If you are renting your car from an airport or city location, you may be charged an Airport/City surcharge. Where city supplements apply, and at airports, this is a flat fee of £17 + VAT. Your internet quote will include this figure. For customers with a corporate agreement, the surcharge is 13% of time and mileage, and this will be included in the rate.

Additional equipment
GPS is available at an additional cost.
Baby seat For children 0 - 13kgs
Infant seat For children 9 - 18Kgs (Approx 9 months - 4 years)
Child seat For children 15 - 36Kgs (Approx 4 - 11 years)
Booster seat For children 15 - 36Kgs (Approx 4 - 11 years)

Fuel
All rental cars are supplied with a full tank of fuel and should be refuelled prior to return to Avis, otherwise fuelling charges apply. Alternatively, you may purchase your fuel in advance. Please ask at the Avis rental desk for details of the Pre-Paid Fuel Option. Prices exclude VAT. Prices correct at time of publishing - please confirm with your local Avis location. Preferred card Profiles
If you indicate on your Wizard/Preferred profile that you will accept specific additional optional insurances when you pick up your car, these will be processed at time of rental and are not included in this price unless indicated by the inclusions shown

Parking / Traffic Offences
The renter must pay the appropriate authority all fines and court costs for parking and traffic offences (including clamping) If not, the renter will be liable for a reasonable administration charge when Avis has to deal with these offences.

Other Fees and Taxes
VAT: 17,5%

All rates are inclusive of VAT.
For corporate customers with individual agreements alternative prices and regulations can apply.

Please be aware that there may be charges for "out of hours" pick up and drop offs.


Vehicles are provided in each state by an independent operator affilliated with the network. Therefore the terms and conditions for each operator vary. Please review these on the rental contract when you pick up the vehicle.

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.